Best use cases of intranet CMS
Intranet CMS platforms have a number of uses. In this section, we take a look at some of the best use cases for using an intranet CMS.
[Intranet use case #1] Employee portal
Perhaps the most popular use case of the intranet CMS platform is to create an employee portal. An employee portal, sometimes called an enterprise portal, is a secure site that enables employees to easily share and discuss information within your company. It enables employees to stay connected and keep up-to-date with the latest events and news.
With employee portals, staff can access certain information, including their personal records such as salary and staff benefits. Plus, they also have access to calendars and other employee information.
[Intranet use case #2] Employee onboarding
Employee onboarding refers to a process in which new recruits acquire the necessary knowledge, skills, behaviors to become an effective member of the organization.
A good employee onboarding platform will have engaging content such as video and induction documentation. It will also take the new employee on a journey to reach certain milestones such as length of service.
[Intranet use case #3] Management and executive portal
Besides using an Intranet CMS for employees, you can also create one for management and executives. Both management and executive need to have a consolidated view of data and tasks that is happening right across the organization. Modern intranet systems can also combine and consolidate multiple workflows, including having approvals on a personalized feed – this prevents a manager from having to access separate systems since everything is in one place.
Management portals also allow management to retrieve data from multiple systems on a single user interface.
[Intranet use case #4] Collaboration
Collaborating through an intranet CMS is achieved by integrating social elements, tools (like Slack) and shared workspaces. Intranet CMS platforms can also allow collaboration to take place between different departments and offices located in different parts of the world, and can even be used with remote workers.
The benefits of collaborating via an intranet CMS platform helps to reduce cost, improve interdepartmental relations, promote better working practices and also allow for more transparency in the organization.
Further research by Deloitte indicates that companies that prioritize collaboration are twice as likely to be profitable and twice as likely to outgrow their competitors.
[Intranet use case #5] Student portal
Creating a student portal with an intranet CMS provides better “brand forward” online experiences, and a more agile and web-friendly approach that works with back-office systems and legacy application systems. Plus, it also provides better support for the delivery of engaging content.
Many colleges and university today operate multiple siloed systems like CRMs, ERPs, student information systems, learning management systems, staff and lecturer directories, and general updates about the university or college itself.
A modern intranet CMS can help to centralize all of these systems, making it easier to manage, and provide a seamless experience.